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Frequently asked questions

Do I need an account to send a gift?

No. Pick a gift, add your name (or stay anonymous), pay, and you're done. There is nothing to sign up for.

How will I know my gift went through?

You'll see a confirmation the moment your payment is verified, plus a reference you can use to check the status later.

Can I send more than one gift?

Absolutely. Each gift is its own payment, so you can treat me as many times as you like.

What happens if my payment fails?

Nothing is charged. You can try again or choose a different payment method.

Can I stay anonymous?

Yes. Switch on “Send anonymously” and your name won't be attached to the gift.